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Sales Associate- Steve Madden

Apparel Group
  • Dubai, UAE
  • Salary not disclosed
  • Employment type: Full-time
  • Level: Junior

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About the employer

Apparel GroupPosted on the employer’s careers page · ediu.fa.em2.oraclecloud.com

Working in UAE

Possible country route: Employer-sponsored work residence / Golden Visa. Standard employment residence is applied for by the employer. Golden Visa is a separate long-term route with category-specific eligibility; it is not included in every relocation offer.

Depends on the emirate, entry permit, work permit, medical checks and residence issuance. Confirm a dated plan with the employer and issuing authority.

What to check before applying
  1. Confirm the employment route. Ask which authority handles the work permit and residence.
  2. Verify costs and offer. For standard overseas hiring, official guidance assigns recruitment and residence processing costs to the employer.
  3. Complete arrival formalities. Follow the medical and Emirates ID instructions for your route.
Official immigration guidance ↗

Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.

Description (EN)

Position Objective:

The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.

Key Responsibility:

Customer Service:

  • Greet customers and assist them in selecting products that meet their needs.
  • Convert window shoppers into buyers through proactive engagement.
  • Promote the company's loyalty program to encourage repeat sales.
  • Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).
  • Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
  • Educate customers on product features, benefits, materials, and care instructions.

Grooming / Attitude / Knowledge:

  • Always present a well-groomed and professional appearance.
  • Be flexible and available to work extended hours during peak sales periods.
  • Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.

Merchandising:

  • Ensure products are displayed in an attractive manner according to store layout standards.
  • Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
  • Record and maintain accurate inventory records for incoming and outgoing stock.
  • Upsell and cross-sell products to increase sales opportunities. 
  • Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.

Process:

  • Efficiently operate the Point of Sale (POS) system for billing and transactions.
  • Balance the cash till at the start and end of shifts.
  • Accurately process payments through cash, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, and change to customers correctly.
  • Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
  • Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.

Desired Qualification:

The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels. Never pay for a job: the law in the UAE

Published 28 days ago

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