Private Billing Officer

Permanent Full-Time | 40 hours per week, with a monthly ADO

$30.75 per hour (HS1)

About the Role

Grampians Health is seeking a detail‑focused Private Billing Officer to support private and compensable patient billing across the organisation.

Reporting to the Manager – Private Billing, this role is key to ensuring accurate billing, revenue optimisation, and timely debt recovery.

Key Responsibilities

• Raise private and compensable patient accounts.
• Follow up outstanding invoices and short payments
• Liaise with internal or external stakeholders
• Perform reconciliation

Skills & Experience

• Excellent communication and stakeholder engagement skills
• High attention to detail and ability to meet deadlines
• Experience in revenue, billing, or transactional services
• Experience in administration/customer service within health environment

To see a copy of the position description click here.

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Harpreet Kaur, Manager - Private Billing, on 03 5320 6961 for a confidential discussion. 

Job applications close: 26 November 2026.

If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.