Creative Marketing Executive

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Marketing Executive, you’re not just supporting brand positioning initiatives – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

The Creative Marketing Executive is responsible for assisting Marketing Manager in the implementation of the hotel’s marketing strategy, supporting ongoing campaigns, content development, and day-to-day administrative duties listed below:

• Digital/Online Focus
  •Plan and execute all digital marketing for the hotel including social media and email marketing
  •Design, build and maintain the social media presence across all digital channels for the properties being in charge
  •Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  •Identify social media trends and insights to inform the marketing plan
• PR Focus
  •Ensure hotels have appropriate PR content including up to date media list, press kits, collateral, brochures and all matters relating to communications with relevant external media
  •Regular media monitoring including collating all media coverage.
  •Being a key point of contact and liaising with journalists and influencers, supporting with hotel stays and logistics.
  •Liaison with the regional Hilton PR Team as appropriate. 
• Social Media Focus
  •Incorporating social media into hotel’s marketing strategy and into all marketing campaigns as deemed appropriate
  •Being aware of communications from the Hilton Social Team when it comes to best practices, announcements and social media recommendations
  •Point of contact for all things social, including online reputation management, content, strategy, and the daily upkeep of the hotel's active social channels.
• Food & Drinks Focus
  •Supporting the senior team and F&B stakeholders with promoting the F&B outlets through different marketing channels
  •Supporting with and arranging photoshoots and updating available visual assets (for F&B)
  •Producing campaigns and content to promote key F&B moments throughout the year
  •Monitoring online review platforms (i.e. TripAdvisor
   

Required Qualifications:
•    Experience in a similar marketing role with a proven track record of supporting and managing marketing.
•    Strong understanding of key marketing and eCommerce strategies, particularly within the hospitality industry.
•    Excellent written and verbal communication skills in English.
•    Proficiency in Microsoft Office applications, project and time management, and budget management.
•    Demonstrated ability to work under pressure and manage tight deadlines.
•    Strong customer focus and ability to work independently.
•    Creative mindset with an interest in working in the hospitality marketing sector.
 

Preferred Qualifications:
•    Experience in digital marketing, including managing social media channels and email campaigns.
•    Understanding of commercial awareness and the ability to adapt to changing priorities.
•    Familiarity with the hotel’s property management systems, online marketing tools, and content management.
•    Knowledge of hospitality marketing best practices. 

•    Bachelor's degree in a relevant field or an equivalent qualification.

•    Proficient in Microsoft Office (Word, Excel, PowerPoint).
•    2-3 Years of working experience in related field.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.