Groups & Events Administrator - Sheraton Grand London Park Lane

POSITION SUMMARY

We are hiring for a Groups & Events Administrator Based at The Sheraton Grand London Park Lane Hotel – A Grand Experience Crafted in Mayfair 

Rewards for work… Benefits for your lifestyle

• Part of Marriott International, the largest hospitality brand in the world – this means national and international promotion opportunities for the right candidates. The sky is your limit here.
• World-class training and development programmes tailored to enhancing your administrative, events and hospitality skills while helping you grow within the Marriott family.
• Work alongside some amazing talent – experienced sales, groups and events professionals.
• Discounted room nights and food & beverage – because your well-being means so much.
• Complimentary laundry and free meals on duty.
• Access to fabulous and flexible benefits to help you in and out of work.
• Eligible for Service Charge.

Your place of work, what to expect The Sheraton Grand London Park Lane is one of London's most prestigious Art Deco hotels, perfectly situated in the heart of Mayfair. Renowned for its rich heritage, exceptional service and elegant surroundings, the hotel welcomes guests from around the world, delivering memorable experiences across its luxurious accommodation, restaurants, bars, meetings and events spaces. As a Groups & Events Administrator, you will play an essential role in supporting the Groups & Events team with the administration and coordination of group bookings, meetings and special events. Working closely with clients and internal departments, you will ensure all event details are accurately recorded, communicated and managed, helping to deliver seamless guest experiences and exceptional service. What we're looking for:

• At least 1 year of experience in an Administrative, Events, Reservations or Hospitality role.
• Excellent organisational and administrative skills with strong attention to detail.
• Strong communication skills with the ability to build effective relationships with guests, clients and colleagues.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Good computer literacy and confidence using Microsoft Office and hotel operating systems.
• A proactive and customer-focused approach.
• Ability to work independently and as part of a team.

At Sheraton Grand London Park Lane, our Groups & Events team is vital to the success of the guest experience. Whether supporting corporate group bookings, conferences, weddings or social events, you will play a key role in ensuring all administrative processes are completed accurately and efficiently to support the successful delivery of every event. Working within the Groups & Events Department, you will collaborate with teams across the hotel, including Sales, Front Office, Reservations, Food & Beverage, Culinary and Finance. This provides an excellent opportunity to broaden your skills, gain exposure to a luxury hospitality environment and develop your career within one of the world's leading hotel brands.