Head Waiter/Waitress - The London EDITION

Marriott International

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LONDON, United Kingdom
From £12.94/hour
Employment type: Full-time · Published 2 days ago

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Marriott InternationalPosted on the employer’s careers page · ejwl.fa.us2.oraclecloud.com

Working in United Kingdom

Possible country route: Skilled Worker. A licensed sponsor, certificate of sponsorship and an eligible role are needed. Salary and English requirements depend on the application.

Outside the UK: usually 3 weeks after submitting the application, identity and documents. Sponsor preparation and appointments are additional.

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Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.

Description (EN)

HEAD WAITER/WAITRESS
The London EDITION

EDITION Hotels are stunning microcosms of the world’s top cities featuring the best in service, food, beverage and entertainment. Located in gateway cities throughout North America and the Middle East, Europe and Asia, these are hotels where you’ll find the guests rubbing elbows with locals because there’s no better place to be in the moment. Hotels that feel different because they make you feel something. Hotels that don’t act like hotels.

As part of the Marriott International family, EDITION offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Summary
The Head Waiter/Waitress is responsible for delivering a five-star luxury lifestyle guest experience through exceptional food and beverage service. This role ensures guests receive attentive, professional service while supporting team collaboration, operational standards, and guest satisfaction.

What you'll do

Deliver exceptional food and beverage service to guests
Take guest orders and accurately serve food and alcoholic beverages
Communicate guest dietary requirements, allergies, and special requests to the kitchen
Maintain cleanliness and presentation standards within assigned service areas
Monitor and maintain assigned tables, ensuring courses are cleared and tables are properly prepared
Address guest requests and resolve service concerns professionally and promptly
Support and coordinate with team members to ensure seamless guest service
Ensure compliance with safety, security, and alcohol service procedures

What you'll bring

High school diploma or G.E.D. equivalent
Minimum 2 years of related food and beverage service experience
Strong customer service and communication skills
Ability to work effectively within a team environment
Excellent interpersonal and guest relations skills
Dependability, adaptability, and a positive demeanor
Understanding of safety procedures and proper lifting techniques
Eligibility to work in the UK - Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process

Our Benefits

At Marriott, we put people first — it’s one of our distinctive core values.

Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott’s portfolio of 30+ hotel brands and 9,500+ properties worldwide.
Associates receive paid leave to use for vacations, sick time, holidays and more.
Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
Depending on the property and role, additional local benefits may also be available.

Our award-winning culture

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com to learn more about our workplace culture and career opportunities.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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