Travel Designer / Itinerary Creator

Position: Travel Designer/Itinerary Creator About the company: Eighty Days was founded in 2016 with the aim of using tourism to promote and revive rural regions of Japan. We are focused on bringing overseas customers to Japan to enjoy unique, off the beaten track experiences in places they would not have thought of traveling to. Eighty Days won the top prize at the 2016 Yunus & Youth Japan Social Business Design Contest. Job description: We are currently looking for a bilingual English-Japanese speaker to service our overseas customers. Our customers are mostly based in English-speaking countries and come to Japan on vacation. As a travel designer, you must listen to customer's needs and create great itineraries that will take them across Japan. Your goals will be to sell tour products as well as book hotels, restaurants and activities. You will be required to communicate with customers by email and phone. Essential tasks: - Attention to detail - Communication with customers - Creating itineraries - Booking land services such as accommodation, transportation, entrance tickets etc. - Supporting tours Work hours: - Full time (8 hours + 1 hour break) - Thursdays-Mondays. Tuesdays, Wednesdays and National holidays off. 　　（Variable working hours system） - Occasionally you may be asked to join trips on the weekend or to respond to urgent customer requests outside of normal hours. Work atmosphere: As a startup company, we expect you to take on responsibilities outside your specifically assigned tasks. Office atmosphere is open and relatively relaxed, and dress code is casual. Location: 10 minutes walk from JR Ikebukuro Station Requirements: - English: native - Japanese: working proficiency (comfortable reading and speaking) - Excellent customer-facing communication skills in English - Ability to make reservations by email or phone in Japanese - Ability to work independently, to research tourism locations, and make contributions to the overall business Other desirable skills: - Work experience in the travel industry - Fluency in other languages in addition to English and Japanese Compensation: - 250,000~400,000 yen (negotiable) - Starting at 10 days holiday - Twice a year bonus Other: We are also looking for Operation Specialists. If you are interested, please apply.